Automotive, Management, Sales and Marketing

General Manager, Luxury Car Rental – Dubai, UAE

Full Time
Dubai, United Arab Emirates
Posted 4 weeks ago

Role Summary:
The GM will manage the Dubai branch of the company; her/his responsibilities include employee relations, sales, building and maintaining partner relationships, controlling operations, and overseeing the accounting.

Position Location: Dubai, UAE

Languages: Perfect English is a must with either Russian or German (other European Languages are a plus)

Reporting to: CEO
Supervising: 4 Employees

Main Duties & Responsibilities:
• Acquire sales leads, reaching the yearly sales target;
• Manage the operations team (delivery & collection of vehicles, vehicle readiness etc.);
• Execute bookings from leads to sending offers (answer phone and email inquiries);
• Support the operations team at vehicle delivery, pickup, and follow-up office work;
• Prepare and send invoices;
• Attend to aftersales (CRM) and deal with customer issues;
• Ensure company guidelines and immaculate customer service is maintained throughout;
• Control administration of own vehicles (maintenance, cleaning, repair etc.);
• Purchase and sell vehicles as needed and as per market demands;
• Grow the company’s sales network in the UAE and beyond (hotels, travel agencies, brokers etc.;)
• Maintain and further develop business relations needed for car rental activity (insurance, IT, garages, dealerships, showrooms, banks, competitors and partners etc.);
• Manage and update all car rental platforms;
• Update social media & coordinate marketing activities;
• Handle daily accounting matters and control external accountants;
• Coordinate and handle all official relations, including but not limited to RTA and other government authorities;
• Ready to work unsocial hours, incl. weekends, nights and bank holidays; available on call 24/7.

Qualifications & Skills:
• Bachelor’s Degree
• Minimum 4 years of experience in Car Rental, Sales and Customer Service (a must)
• At least 2 years of experience in Management in a high-paced working environment
• Flexible and Reliable
• Perfect English with either German or Russian; additional languages are a plus
• Must possess a UAE driver license

Job Features

Job CategoryAutomotive, Management, Sales and Marketing

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