This position is strictly open for Applicants residing in Kuwait with transferable Visa.

Role Summary:
The Credit Controller will coordinate and support collectors. S/He will resolve customers queries, handle statement of accounts and guide the direct subordinates in accordance with company directives and policies.

Position Location: Kuwait
Business Industry: Elevator, Escalator & Moving Walkways

Reporting to: Finance Manager

Main Duties and Responsibilities:
• Contact clients to follow up on their outstanding payments.
• Supervise and support the Collection team and coordinate with other departments.
• Ensure that all credit control, accounting, quality, and other relevant company policies and procedures are strictly adhered to.
• Deal with customer account queries to ensure they are brought to a satisfactory conclusion.
• Ensure customer details, invoice status and receipt details are properly updated in the company accounting system.
• Chase overdue invoices, subsequent follow up and escalation process if necessary.
• Ensure all invoices and receipts are uploaded in to share folder and documented in customer files.
• Handle disputed bills and negotiate to bring payment within the agreed terms.
• Ensure reaching monthly collection targets set by the company.
• Provide ad-hoc reports when requested by management, in addition to sending out monthly client statements/letters as may be agreed.
• Reconcile any customer accounts with differences immediately.
• Inform the Finance Manager immediately of all-important developments and risks identified.
• Understand the terms and conditions in contracts and in bonds.
• Prepare and explain the Statement of Account (SOA) of customers.
• Review continuously all administrative procedures, paperwork, etc. in the area of responsibility and suggest proposals for improvement to immediate and senior management.
• Handle all the administrative duties related to the credit control function, including filing and archiving.
• Inform to the supervisor/manager any identified personal training and development needed.

Education and Experience:
• Bachelor’s Degree in Finance or Accounting.
• 3 to 5 years of proven experience in a similar role.
• Previous experience in end-to-end management of credit control and accounts receivable processes.

Required Knowledge, Skills, Abilities and Personality Attributes:
• Strong accounting knowledge.
• Strong analytical skills and attention to detail.
• Good team management skills and ability to work autonomously with minimum supervision.
• Great computer skills.
• Excellent written and verbal communication skills.
• Good confident and assertive manner when dealing with internal and external customers.